Contact Us
Have a question, need help with an order, or want to get in touch? We're here to help.
General support
You can reach Pickup support at support@pickup.net.in.
Merchant inquiries
If you are a merchant and need help with your Pickup account, setup, or technical issues, please email us at support@pickup.net.in.
Order issues
If you have an issue with a specific order (missing items, quality concerns, refund requests), we recommend contacting the merchant directly first. You can find their contact details in your order history. If you need further assistance, reach out to us at support@pickup.net.in.